Refund and Returns Policy

Return Policy:

Thank you for choosing Quazi Mineral for your purchase. We strive to provide you with high-quality products and a seamless shopping experience. Please carefully read and understand our  Return Policy before making any purchases on www.quazimineral.com.

  1. All Sales are Final: We do not accept returns or exchanges for any products purchased on our website. Once an order is placed and confirmed, it is considered final.

  2. Damaged or Defective Products: In the rare event that you receive a damaged or defective product, please contact our customer service within 7 days of receiving the item. We may require photographic evidence of the damage, and if the claim is deemed valid, we will provide further instructions for resolution.

  3. Incorrect or Incomplete Orders: If you receive an incorrect or incomplete order, please contact our customer service within 7 days of receiving the item. We will investigate the issue and take appropriate measures to rectify any mistakes.

  4. Personalized and Customized Items: Please note that personalized or customized items are non-returnable and non-refundable. Ensure that all details provided for such items are accurate before completing your purchase.

  5. Cancellation of Orders: Orders cannot be canceled once they are placed. Please review your order carefully before confirming your purchase.

By completing a purchase on www.quazimineral.com, you acknowledge and agree to abide by this Return Policy.

Refund Policy:

In addition to our Return Policy, please be aware of the following Refund Policy:

  1. Refund Unavailability: We do not offer refunds for any reason, except for damaged or defective products as outlined in our Damaged or Defective Products section.

  2. Change of Mind: We do not provide refunds for change of mind or dissatisfaction with the product. We encourage you to thoroughly review product details before making a purchase decision.

  3. Unauthorized Returns: Returns without prior authorization will not be accepted, and no refund will be issued.

  4. Refund Processing Time: If a refund is approved for a damaged or defective product, please allow a reasonable processing time for the refund to be issued.

By completing a purchase on www.quazimineral.com, you acknowledge and agree to abide by this Refund Policy.

If you have any questions or concerns, please contact our customer service at [email protected]. Thank you for your understanding and cooperation.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at {[email protected]}.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at  and send your item to: {Quazi Mines & Minerals 6 Opp Gss Power House Meera Nagar Road Sukher, Udaipur Rajasthan, India 313001}.

Shipping returns

To return your product, you should mail your product to: {Quazi Mines & Minerals 6 Opp Gss Power House Meera Nagar Road Sukher, Udaipur Rajasthan, India 313001}.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Need help?

Contact us at {[email protected]} for questions related to refunds and returns.